Terms of Service

OVERVIEW
This website is operated by Yarn Up. Throughout this site, “we,” “us,” and “our” refer to Yarn Up. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service (the “Terms”), as well as any additional policies linked herein. These Terms apply to all users—whether you are a browser, vendor, customer, merchant, or content contributor.

Please read these Terms carefully. If you do not agree to them, you may not use the site or its services. Any new features or tools added to the site will also be subject to these Terms. We reserve the right to update or change these Terms at any time by posting updates on our website. It is your responsibility to review these Terms periodically. Continued use of the site constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides the online platform for selling our products and services.

SECTION 1 – ONLINE STORE TERMS
To access certain features (such as loyalty programs), you must create an account. In doing so, you agree that:

You are at least 18 years old;

You will provide accurate, up-to-date personal information (including your name, address, and email address); and

You will maintain only one account.

You may not use our products for any illegal purpose, violate any local laws (including copyright laws), or transmit harmful code (such as viruses). Any breach of these Terms may result in immediate termination of your access.

SECTION 2 – GENERAL CONDITIONS & BILLING INFORMATION
We reserve the right to refuse an order for any reason, including but not limited to:

Unavailability of stock;

Suspicions of reselling the Goods;

Fraud or suspected fraudulent activity;

Errors in images, pricing, or descriptions on the Website;

Incorrectly listed promotional items; or

Inability to deliver to your specified location.

We may also limit or cancel purchases per person, household, or order, including those made with the same account, credit card, or address. In the event of an order change or cancellation, we may contact you using your provided information.

You acknowledge that non-credit card information may be transmitted unencrypted over various networks and may be altered to meet technical requirements. However, credit card information is always encrypted during transmission.

You agree to provide and update current, complete, and accurate account and billing information so we can process your transactions and contact you if needed. For further details, please review our Refund Policy.

You agree not to reproduce, duplicate, or exploit any part of our Service without our express written permission.

SECTION 3 – INFORMATION ACCURACY
We do not guarantee that information on this site is accurate, complete, or current. The material is for general information only and should not be solely relied upon for decision-making.

This site may include historical data for reference, which may not be current.

It is your responsibility to monitor the site for any changes.

SECTION 4 – SERVICE & PRICE MODIFICATIONS
Product prices may change without notice.

We reserve the right to modify or discontinue any part of the service at any time without notice.

We are not liable for any modifications, price changes, suspensions, or discontinuances of the service.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services are available exclusively online and may have limited quantities. Returns or exchanges are subject to our Refund Policy.

We strive to display products accurately; however, colors may appear differently on your monitor.

We reserve the right to limit sales by person, region, or order, and may cancel or modify orders at our discretion.

We do not guarantee that product quality will meet your expectations or that errors will be corrected.

SECTION 6 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. These tools are provided “as is” without any warranties, and we assume no liability for your use of them.

Use of these optional tools is entirely at your own risk.

Future services or features on the website will also be subject to these Terms.

SECTION 7 – THIRD-PARTY LINKS
The service may include materials from third parties.

Third-party links may direct you to websites not affiliated with us, and we are not responsible for their content or accuracy.

We are not liable for any harm or damages resulting from transactions or interactions with third-party websites.

Please review third-party policies before engaging in any transactions.

SECTION 8 – USER COMMENTS & SUBMISSIONS
If you submit any creative ideas, suggestions, or other materials (collectively “comments”) either at our request or voluntarily, you grant us the right to use, modify, publish, and distribute those comments without any obligation to compensate you.

We are not required to maintain any submitted comments confidential, compensate, or respond to them.

Your comments must not violate any third-party rights or contain malicious content, viruses, or false information.

You are solely responsible for the content and accuracy of your comments.

SECTION 9 – PERSONAL INFORMATION
Your personal information submitted through the store is governed by our Privacy Policy, which you can view here: [LINK TO PRIVACY POLICY].

SECTION 10 – ERRORS, INACCURACIES & OMISSIONS
Occasionally, the site or service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or shipping details.

We reserve the right to correct any errors or update information without prior notice, even after you have submitted an order.

We are under no obligation to update or clarify information unless required by law.

SECTION 11 – PROHIBITED USES
You are prohibited from using the site or its content for:
(a) Any unlawful purpose;
(b) Soliciting others to commit unlawful acts;
(c) Violating any applicable laws or regulations;
(d) Infringing on intellectual property rights;
(e) Harassing, abusing, or discriminating against others;
(f) Submitting false or misleading information;
(g) Uploading or transmitting harmful code;
(h) Collecting personal data of others without consent;
(i) Spamming or other abusive activities;
(j) Any obscene or immoral purpose; or
(k) Circumventing security measures of the service or related websites.
Violation of these prohibitions may result in termination of your access.

SECTION 12 – DISCLAIMER & LIMITATION OF LIABILITY
We do not guarantee that our service will be uninterrupted, timely, secure, or error-free.Results obtained from the service may not be accurate or reliable.You agree that any use of the service is at your own risk.

All products and services are provided “as is” without any warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose.

In no event shall Yarn Up or its affiliates be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service.

SECTION 13 – INDEMNIFICATION
You agree to indemnify and hold Yarn Up and its affiliates harmless from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or violation of any law or rights of a third party.

SECTION 14 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

SECTION 15 – TERMINATION
These Terms remain in effect until terminated by either party.

You may terminate these Terms at any time by discontinuing use of our services.

If we determine that you have violated any provision of these Terms, we may terminate this agreement without notice, and you will be liable for all amounts due up to termination.

All obligations incurred prior to termination shall survive termination.

SECTION 16 – ENTIRE AGREEMENT
These Terms, along with any policies or rules posted on the site, constitute the entire agreement between you and Yarn Up regarding your use of the service, and supersede all prior agreements. Any ambiguity shall not be interpreted against the party that drafted these Terms.

SECTION 17 – GOVERNING LAW
These Terms and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of Canada.

SECTION 18 – CHANGES TO TERMS
You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update or change these Terms by posting updates on our website. It is your responsibility to check for changes. Your continued use of the site or service after changes are posted constitutes your acceptance of the revised Terms.

After changes are posted, you are required to review and accept the revised Terms before continuing to use the service.