Contact

Have Questions? Reach Out!

We’ll get back to you in 12 hours

✉️Email: hello@yarnup.co.nz

📷 Instagram:  Joyce's Crochet Room

📍Store Location：
Kiosk K006, Riccarton Westfield, Christchurch
Shop 22. Northlands Shopping Centre, Christchurch

Message Us

We’ll reply within 12 hours

Frequently Asked Question

What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard,
  • American Express & etc.)
  • PayPal
  • Online Banking
  • Afterpay

When Will My Order Ship?

Orders are processed within 3 business days after payment verification.

Orders placed on weekends or holidays will be processed on the next business day.

You’ll receive a confirmation email with tracking details once your order has shipped.

Where Do You Ship To?

Currently, only ship within New Zealand. For international shipping inquiries, please reach out to our customer service team at yarnupnz@gmail.com.

Can I modify or cancel my order after placing it?

Orders can only be modified or canceled if they have not yet been shipped. Please contact us with your order number as soon as possible, and we’ll do our best to assist you.

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